Shipping Info
USA：
| Ship Time | 4-12 days(from USA) |
United Kingdom:
| Ship Time | 4-12 days(from UK) |
Australia:
| Ship Time | 4-12 days(from AU) | 10-25 days(from China) |
New Zealand:
Europe: Aland Islands | Armenia | Austria | Belarus | Belgium | Bouvet Island | Bulgaria | Croatia | Cyprus | Czech Republic | Denmark | Estonia | Faroe Islands | Finland | France | Georgia | Germany | Gibraltar | Greece | Greenland | Guadeloupe | Guernsey | Holy See | Hungary | Iceland | Ireland | Isle Of Man | Italy | Jersey | Kosovo | Latvia | Liechtenstein | Lithuania | Luxembourg | Macedonia | Mayotte | Moldova, Republic of | Monaco | Montenegro | Netherlands | Poland | Portugal | Reunion | Romania | San Marino | Serbia | Slovakia | Slovenia | Spain | Svalbard And Jan Mayen | Sweden | Turkey | Ukraine and other European countries
| Ship Time | 4-12 days(from Belgium | Germany | Czech Republic) | 10-25 days(from China) |
Swizerland | Norway:
| Ship Time | 7-15(from China) | 10-25(from China) |
Canada:
| Ship Time | 7-15 days(from China) | 10-25 days(from China) |
Russia:
| Ship Time | 12-30 days(from China) | 10-30 days(from China) |
Asia:China | Hong Kong | India | Indonesia | Iran | Iraq | Japan | Macao | Malaysia | Russia | Singapore | South Korea | Taiwan | Thailand
| Ship Time | 5-15 days(from China) | 10-25 days(from China) |
South Africa:
| Ship Time | 9-20 days(from China) | 10-25 days(from China) |
Other Countries:
| Ship Time | from Overseas Warehouse or China |
10-25(from China) |
FAQ:
1. Whether global free shipping or not?
Answer: It is not global free shipping .due to Express company's different charge standard in different countries, so we provide most part of country free shipping.
2. Why do I need to pay for remote area fees?
Answer: Due to Express company (DHL, FedEx, UPS, EMS, etc.) delimit different areas as remote area based their standard. So we do not know whether your address is a remote area before we get your address information . so, if your address is the remote area, need to pay remote area fees.
3. Why my order always does not have detailed tracking information?
Answer: after you finished payment, we need 1-3 days to handle the order, then send it to Express company. Express company needs check and records, then arrange delivery . as standard, it needs 3-5 days update first tracking information . if there is no information within 7-10 days. Please contact the buyer servicer.
4. Why do I need to pay tax for our local Express or local customs?
Answer: if your local Express company charge your money, please ask them why charging fee . and for what ? it is crucial for the buyer.
About customs charging fees. Nobody can control, every country customs has different Import and export tariff systems, so if you want to avoid customs fee, please tell our service your request. we will do as your request.
5. How many days will I receive my printer?
Answer: usually, after update the first tracking information, it needs 5-15 days.
About packing:
1, Modular packaging, all jewelry are in a box, scientific packaging design, each piece carefully protected to ensure safe arrival.
About feedback:
1, If you are satisfied with Trendolla's design, please leave a positive feedback to us. Thanks in advance!
2. If you are not happy for any reason, please contact us at support@trendollajewelry.com before leaving feedback, we will work with you to help you solve any problem until you are satisfied.