Women Engagement Ring Falling star Collection Designed by Ida Eckhel

$75.00 USD $96.41
Shipping calculated at checkout.

size
Color
Description

The collection "Falling star" was inspired by the Universe we live in and the billions of stars that surround us, but it takes only one falling star to make a wish when you catch it falling...That wish is your dream, something you believe in, a desire. The "Falling star" jewelry will always remind you to never stop believing in your dreams.
Product Information
Metal: Gold Plated 925 Sterling Silver
Stone Type: Moissanite Stone
Shape: Oval Cut/Round cut
Stone Color: Diamond White

Shipping & Returns
Shipping Information

We have warehouse in the United States / Hong Kong / China / Germany, and some packages will be sent through local Amazon warehouse.

We offer free shipping to most countries in the world. Your items will be shipped from the nearest facility that stocks the item you ordered.
Please allow up to 5-14 business hours to process your order.
Estimated delivery time is 3-7 business days once your order has been processed. We do NOT ship to P.O. Box.

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

We provide standard free shipping and DHL/FedEx/USPS Express shipping.

Standard Shipping | Free shipping on orders over $30

Estimated delivery within 7-15 business days. 

DHL/FedEx Express Shipping | $28 for all orders*

Estimated delivery within 3-7 business days.

*• Deliveries to Alaska, Hawaii and Puerto Rico may be delayed.

• Delivery to PO Boxes is not available (although it can be used for billing addresses).

• Deliveries to APO/FPO addresses are sent via AIR REGISTERED MAIL Priority. Due to military handling time, delivery to some destinations may take up to 21 days.

* Please note that the time frame mentioned above doesn't include production time.

Note: Due to the current COVID-19 pandemic, our couriers may experience delays in shipping and updating of information due to the restriction of shipping lines. Important medical supplies such as masks and medical equipments are being prioritized for shipment during this period. Please allow an additional 1-2 weeks for your order to be delivered after it has been processed. Please be assured that we will monitor all orders until they reach you smoothly. We thank you for your understanding during this difficult time.

 

Custom Duties and Taxes

In most cases, customs fees do not apply. In some rare cases (Like EU orders*), you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). Unfortunately, Trendolla has no control over these charges, and we can't tell you what the cost would be, as custom policies and import duties vary widely from country to country.

**EU orders: Please note that all orders entering European countries after Brexit are now subject to customs and duty charges.

 

Returns & Exchanges Policy

Thank you for shopping at www.trendollajewelry.com. Our online shop provides unique fashion jewelry from our independent designers back with high-quality material and reliable production. Our members of the QA team inspect each product before packaging to ensure maximum customer satisfaction.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply submit a request for return/exchange on the contact us page, and we will try our best to meet your request.

Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Easy Exchanges:

Need a different size, color, or pattern? Have a hassle-free exchange as long as it is in stock.

Fast Refund:

Send the returned purchase to our return center. We will issue a refund to your original payment method within a week.

-Purchase can be returned or exchanged within 30(30 days or more) days from the receipt date.

-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact. Items that do not meet these criteria will not be considered for return.

If returning the items, please contact our customer Team, So that we can help you solve the problem better. Thank you so much in advance. Please contact our customer service to get the return address.

 

Order Cancellation

Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please visit our Contact Us page: https://trendollajewelry.com/pages/contact-us if you decide to cancel the order. For orders canceled 24 hours after purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation requests if the order shave already been shipped.

If you have further questions/issues, please don’t hesitate to contact us. 
Email: support@trendollajewelry.com

Size Guide & Jewelry Care

Size guide:

If you don’t know your ring / necklace size, there are a couple of nifty tricks to find out...

 

Jewelry Care:

Our jewelry is designed to be loved and worn for years to come, but like most things in life, a little TLC is needed along the way. Here's everything you need to make sure your piece stays as fresh as a flower! find out...

 

Stones That We Use

Lab Grown Diamonds, Cubic zirconia, Moissanite, Crystal, Blue sandstone, Pearl, Turquoise, Malachite, agate, Tiger's eye and lazurite.

January-Simulated Garnet
February-Simulated Amethyst
March-Simulated Aquamarine
April-Simulated Crystal
May-Simulated Emerald
June-Simulated Light Amethyst
July-Simulated Ruby
August-Simulated Peridot
September-Simulated Sapphire
October-Simulated Rose Quartz
November-Simulated Yellow Topaz
December-Simulated Blue Zircon

Complimentary Luxury Gift Packaging

Each order comes beautifully packaged with a LUXURY White/Black box and tissue paper, along with a gift bag. You can also select to have a gift note included at checkout, handwritten by our team especially for you.

We’re working on making our packaging 100% sustainable. Currently, almost everything can be recycled. Or, be even more sustainable by re-using your box to store trinkets or as a desk tidy.

Certificate
Warranty

1-Year Standard Warranty

Trendolla offers a standard 1-Year Warranty from the date of shipping covering basic manufacturing defects including moving parts, plating, adhesives, ropes and leathers, and stones and setting on jewelry on most products purchased directly from Trendolla or from authorized resellers.

Trendolla's 1-Year Warranty does not cover the following:

Lost items or parts including stones.
Physical damage or damage due to normal wear and tear, including stretching.
Water damage.
Plating degradation due to exposure to oils, perfumes, soaps or other external elements.
Sample sale, off-price, or mark down items.
A copy of the purchase receipt is required as proof of purchase and to validate this warranty.

Within 30 days of Shipping: Trendolla will offer a one-time replacement of these products.

After 30 days of Shipping or items that are monogrammed, customized, or final sale: Please contact Trendolla Support for assistance with your warranty repair or exchange.

We ask customers who purchase from authorized retailers to please utilize the retailer's return policy prior to contacting Trendolla.

Lifetime 14k, 18k Solid Gold and Pave Fine Jewelry Warranty.

Trendolla 14k, 18k Solid Gold and Pave Fine Jewelry is protected under a lifetime warranty regardless of where it was purchased, under the terms and conditions of this warranty.

This warranty covers stones and settings.

This warranty does not cover normal wear and tear or lost items.

All 14k,18k Solid Gold and Pave Fine Jewelry must be sent into Trendolla for repair.


We do not offer replacement items.

Any 14k Solid Gold and Pave Fine Jewelry warranty repairs include free Next Day Air shipping.
A copy of the purchase receipt is required as proof of purchase and to validate this warranty.

Please email support@trendollajewelry.com for more information

FAQ
 Where is Trendolla Jewelry located?

Our main office is in 2879 S Shoshone Street Englewood Colorado 80110 United States

Hong Kong office:FLAT/RM B 3/F WING CHEONG COMM BLDG 19-25 JERVOIS STREET SHEUNG WAN Hong Kong

China office: Room 302 Buliding 1 No.31Xiangzhou Zhuhai China

Do you have a store I can visit?

Since Covid-19 happened. From 2021 Trendolla Jewelry is strictly an online retailer. In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have online business.

How can I contact your company if I have any questions?

You can contact us within 2 ways.
1. Email us. Our email address is support@trendollajewelry.com. We will respond to you within 24 hours. If the email address didn't work, maybe you sent it to the incorrect email address. Please double check the email address before you send an email to us.
2. If you view our products through our Facebook Page, you can message us on our page directly.

When will I receive my order?

Delivery Time= Processing Time + Shipping Time
The estimated processing time is listed on the product page. Some popular styles can be shipped out within 1-2 working days, while engraved or custom orders may take up to 7-15 working days.
Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery.

Do all of your items ship from the USA?

Trendolla Jewelry has warehouses in USA, Hong Kong and China. Your items will be shipped from the nearest facility that stocks the item you ordered.

I still haven’t received my package. Where is it?

Your estimated delivery date including processing time and delivery time – please allow up to this date for your order to arrive. Please check the Shipping & Delivery page for details.
If your estimated delivery date has passed and you haven’t received your order, please contact us without hesitation.

How can I track my order?

Once your order is shipped, you will receive an email with the tracking number. Or you can track order on this link: https://trendollajewelry.com/pages/order-tracking

What Is Your Shipping Policy?

We have warehouse in the United States / Hong Kong / China / Germany, and some packages will be sent through Amazon.

We offer free shipping to most countries in the world. Your items will be shipped from the nearest facility that stocks the item you ordered.
Please allow up to 5-14 business hours to process your order.
Estimated delivery time is 3-7 business days once your order has been processed. We do not ship to P.O. Box.

Please note we do not fulfil orders that contain a pre-ordered item and will only be fulfilled once the item is back in stock.

What Is Your Return Policy?

We are happy to accept returns within 14 days of your order.
Simply email us at support@trendollajewelry.com with your order number and our Customer Service
The team will be happy to assist you in processing your return.

Please note that each fridge return will incur a $10 restocking fee and the shipping fees on any returns are
non-refundable and both items will be deducted from the total.
In order for us to process your return, your items must be unused,
must contain all accessories and all original packaging must be shipped in its original condition.

How to return an order?

To request a return, or if you otherwise require assistance, please contact our Customer Service Department. After we receive the returned order, our Quality Assurance department will inspect and verify the condition of the item. Once inspection is complete, your return will be fully processed.

If I receive a wrong/damaged/defective item, what should I do?

Submit a ticket with picture(s) of the wrong/damaged/defective item as well as your order NO. so that we can solve your problem as soon as possible.

What items can’t be returned?

1.Personalized items with “engravings”, such as rings, necklaces and bracelets, are non-refundable.
2.Special order items such as those with custom sizes and colors are not refundable.
3.Items that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
4.Items that were worn, or sent to you as Replacement/Exchange are not refundable.

What materials are your products made from?

Our jewelry is made of 925 sterling silver. Silver is a precious metal, like gold and platinum. 100% water neutral. 100% carbon neutral. Trendolla jewelry uses a premium anti-tarnish sterling silver for all silver products. Sterling silver jewelry is stamped with 925 to indicate the metal type.

How can I choose the right size?

Please check the details by https://trendollajewelry.com/pages/jewelry-size-guide

Will I receive the item exactly like the pictures shown on your website?

When you choose a ring on Trendolla Jewelry, you will see an image of your item. This image is intended to give you an idea as to what your item will look like. Though we do our best to provide an accurate representation of the actual item, there may be some differences (e.g. with respect to stone colors and size). Please ensure to review the item details which outline stone shapes and sizes.

How can I purchase a customized item?

We can make customized item for change color, size, stone's color and size. If you have other question, please contact our customer service and provide your request details. Our agents will respond you as soon as possible.

How can I do wholesale with your company?

If you need to make a wholesale order with us, please send an email to support@trendollajewelry.com and our agents will describe the details.

What's Your Warranty Policy?

All the Trendolla jewelry Are Limited Warranty covers your product against manufacturing defects for one year from the date you bought them, provided that the product is used in a home environment. Our warranty doesn't cover damage caused by accidents, failures due to abuse, or unauthorized modifications.

Do You Offer Price Guarantees?

Unfortunately, we do not offer a price guarantee on our orders.
This means we cannot provide a partial refund if your item goes on sale after you’ve purchased it.

How Do I Edit/cancel My Order?

We provide all orders to our shipping warehouse within 8 Hours,
If you need to cancel or edit your order, please email support@trendollajewelry.com as soon as possible. After this time, no changes can be made.

Will I Have to Pay Duties/customs Fees?

Please note we are not responsible for paying any duties/customs fees at time of delivery.
Please check with your local customs office to find out what fees need to be paid.

Note: Sales tax is included in our prices stated on our website.

What Payment Methods Do You Accept?

We accept PayPal, Mastercard, visa, American Express, discover, and bank transfer (debit card).

I Ordered More Than One Item. Will They All Be Delivered at the Same Time?

We try to make sure all your items reach you at the same time.
Sometimes our products are not always sent together since different shipping options can be used, depending on the product.
Once an item has been shipped, you will receive a shipment notification email.

Can I Change the Delivery Address of My Package After It Has Been Shipped Out?

Unfortunately, we cannot change the shipment once the product is en route.

If I want to change/modify order information (like color, size, billing address, shipping address, shipping method), what should I do?

Please note that we can only change/modify your order before shipment. Therefore, please be more careful to place the order. If there are changes, please feel free to contact us.

How do I know if my order is placed successfully?

You will receive an order confirmation email when your order has been placed successfully. By visiting the Track My Order, you can check the status of your order.

Can I cancel my order?

If your order has not been shipped out, you can submit a ticket or chat with us to cancel it. Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return it for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by third-party logistics.

Brand Vision

To create Jewelry that are missing in your jewelry box.

Meet our materials

Gold Plated Sterling Silver only, A timeless staple of everyday collections, our Sterling Silver is recycled and made of 92.5% pure silver.

For the gemstones

We use Lab Grown Diamonds, Cubic zirconia, Moissanite, Crystal, Blue sandstone, Pearl, Turquoise, Malachite, agate, Tiger's eye / lazurite to create our jewelry.

No natural diamonds?

After seeing the movie Blood Diamond, and the truth is Lab Grown Diamonds and Moissanite has more brilliance than natural diamond.

To give back

Since launching, we’ve donated to over 30 organizations. We will always show our support for causes close to our hearts.

Our head designers

WE CREATE LUXURY AFFORABLE